(For All USA-Based Orders — NutritionNow)
At NutritionNow USA, we are committed to delivering premium-quality products and a seamless customer experience. Whether you’re a wholesale partner or an online retailer, your satisfaction and trust are our top priority.
✅ Refund & Return Guarantee
We offer a 100% Refund Guarantee under the following conditions:
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If Amazon or any other online platform (Walmart, TikTok Shop, etc.) does not accept our documents for ungating or brand registry purposes — we will issue a full refund.
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If the products are damaged in transit, expired, or otherwise defective, you are still eligible for a full refund.
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Refund and return requests are valid for up to 45 days after delivery.
🔄 Even if the products are damaged upon arrival, you are still covered by our refund policy.
📦 How to Request a Refund
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Contact us at sales@nutritionnow-us.com with your order number and reason for the refund.
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Our team will guide you through the Return Authorization process.
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Refunds are issued within 3–5 business days of inspection.
💳 Refund Method
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Refunds are made to your original payment method (ACH, Wire Transfer, etc.).
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For wholesale accounts, store credit can be arranged upon request.
🚫 Non-Refundable Scenarios
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Returns initiated after 45 days from the delivery date.
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Products that have been used, opened, or damaged due to improper handling by the customer.
📌 Notes:
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This policy applies to NutritionNow USA only. We are not affiliated with NutritionNow UK or any other international distributor.
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Documents provided by our team are 100% accepted on Amazon and all major platforms. However, in the rare case that Amazon does not ungate your account or accept documentation, we guarantee your refund.
📩 Questions or Concerns?
Email: sales@nutritionnow-us.com
Phone: +1 (512) 325-7643
