

Do you allow reselling on online marketplaces like Amazon, Walmart, and eBay?
Yes! We allow reselling on major e-commerce platforms, including:
Amazon(100% invoice & authorization letter acceptance for ungating)
Walmarte,Bay
Do you offer special wholesale pricing?
Yes, we offer wholesale pricing to brick-and-mortar stores or practitioners.
Please reach out to our customer support team at sales@nutritionnow-us.com. Please provide us with your business name, address, contact information, and the products you are interested in purchasing.
Can I place an online order with my wholesale pricing?
fortunately, all wholesale orders must be placed over the phone or email.
What is the Minimum Order Quantity (MOQ)?
The minimum order quantity (MOQ) for wholesale purchases is$3,100 USD. Orders below this amount cannot be processed.
What payment methods do you accept?
We accept the following payment methods:
ACH Transfer,Wire TransferZelleAmerican ExpressCapital One🚫We do NOT accept debit or credit card payments.
What is the return policy?
At NutritionNow USA, we are committed to delivering premium-quality products and a seamless customer experience. Whether you’re a wholesale partner or an online retailer, your satisfaction and trust are our top priority.
Refund & Return Guarantee
We offer a 100% Refund Guarantee under the following conditions:
does not accept our documents for ungating or brand registry purposes — we will issue a full refund.
damaged in transit, expired, or otherwise defective, you are still eligible for a full refund.
45 days after delivery.
Even if the products are damaged upon arrival, you are still covered by our refund policy.
How to Request a Refund
sales@nutritionnow-us.com with your order number and reason for the refund.
Return Authorization process.3–5 business days of inspection.
Refund Method
original payment method (ACH, Wire Transfer, etc.).
store credit can be arranged upon request.
Non-Refundable Scenarios
45 days from the delivery date.
used, opened, or damaged due to improper handling by the customer.
Notes:
NutritionNow USA only. We are not affiliated with NutritionNow UK or any other international distributor.and all major platforms. However, in the rare case that Amazon does not ungate your account or accept documentation, we guarantee your refund.
Questions or Concerns?
Email: sales@nutritionnow-us.com
Phone: +1 (512) 325-7643
How long will it take to receive a refund?
Refunds are processed once your return is received at our warehouse.
Once processed, please allow 3-5 business days for the refund to be issued. Reimbursement of funds will be allocated back to the original form of payment used for purchase.
Why was my order declined?
In most cases, orders are declined due to a mismatch of address, zip code, or security code. The information you provide must be correct and must match the information your credit card company has on file.
If you have checked your information and it appears correct, please contact us to so we can help troubleshoot the problem, and if you'd like, you can also place your order with us over the phone.
Do you offer refunds or returns?
Yes! We have a 25-day return policy in case of damaged or defective items.
- Products must be unused and in their original packaging.
- Returns due to buyer’s remorse are not accepted.